Our number one priority is your health, safety, and well-being. We are closely monitoring the meassures provided by global and national organizations to ensure that the actions we take are comprehensive and suitable. In this way provide a safe service that allows you to enjoy your dream vacations.

Our hotel, academy, and restaurant are required to comply with comprehensive health and safety procedures, including locals and international protocols. In addition, we provide to our team members with best practices and guidelines and have supplemented these resources with additional COVID-19 cleanliness specific guidance, training, and information, consistent with our own high standards.

We take #StaySafe
to bring you #SafeStays

Everything to know for a safe stay at Puro Surf!

  • Required to Wear facemask in common áreas
  • Social distancing
  • Sanitizer available in designated areas throughout the hotel
Hotel Employees
  • Maintaining their distance in their work space
  • Strictly following the oficial governmental guidelines
  • Extensively trained in the current sanitary regulations
  • Wearing mask at all times and while in contact with guests
Check In
  • Keep distance marked on floors
  • Facemask and hand sanatizier available for guests and employees
  • Keys are properly disinfected following the established procedures
  • Contactless check in and checkout available
  • Extra disinfection of all surfaces
  • Non-viral washing of linen/fabrics
  • Information on what to do if you have symptoms
  • AC filters are being cleaned/changed after each guest’s checkout.
Covana Kitchen
  • Contactless in-room breakfast service available upon request
  • Safe distance between tables
  • Contactless QR Code menú
  • Sustitución de elementos de uso común como vinagreras, saleros y condimentos por opciones de un solo uso.
Common Areas
  • Disinfection solution at the hotel entrance and in all designated areas
  • Cleaning routines are being done up to 6 times per day or as many times as needed, depending on the occupancy.
  • Information for general behavior available in all áreas.
Academy and gym áreas
  • Mandatory disinfection áreas
  • Regular cleaning of equipment
  • Social distancing measures
  • Gym and Academy guidelines
  • To be published
  • To be published
Tours and Transfers
  • To be published